Products are generally delivered withing three working days after ordering, or after payment has been completed. Delivery time may be longer for certain products, in which case the delivery time is shown within the product's description. Aventra reserves the right to prolong delivery time in special situations. These situations include items running out of stock because of increased demand, delayed supply of items and force majeure type of situations. Delivery times vary to different locations, and Aventra takes no responsibility of delays after the products have been delivered to mail agency.
Products are delivered by mail. Various mailing methods may be available, depending on destination country. Aventra does not take responsibility on products lost or damaged during mail transport. Separately priced transport insurance with full coverage is available to destinations outside Finland. You can choose to use transport insurance, and see the added cost, before confirming your order. Normal priority letter does not include any kind of tracking. Packets and express letters include tracking service. The most reliable delivery method is EMS (Express Mail Service). It is a door to door service with full tracking and insurance up to value of 1680 EUR.